We’re committed to getting your order to you as quickly as possible! After your order is marked as "shipped," please allow 1-4 business days for the tracking information to be updated in our system.

Please note that your order is considered shipped as soon as we print your packing slip. Once your package is in the hands of UPS, USPS, FedEx, or DHL, we no longer have control over the delivery process. However, if you have any questions or concerns, please contact us and we’ll do our best to help.

If your items arrive damaged, please reach out to us immediately so we can work together to find a solution. 

Order Verification & Security

Your security is important to us. 

To help keep every Simply Beads order safe and secure, there may be times when an order requires a little extra verification before it can be shipped. If this happens, we may reach out using the email address or phone number provided at checkout to confirm the order or verify certain order details.

Orders requiring additional verification may be placed on a temporary hold until verification is completed. We kindly ask that you respond as soon as possible so we can get your order packed and on its way to you!

If we're unable to successfully verify an order, Simply Beads LLC reserves the right to cancel the order and issue a refund to the original payment method.

These extra steps are simply another way we work to protect our customers and our small business from unauthorized transactions. Thank you for your understanding and for shopping with Simply Beads!