When your order finishes processing and begins its journey to you, you'll receive a shipment confirmation email containing a tracking link.

If you wish to change or cancel your order, you may do so within 24 hours of order placed by contacting us below

We package all of our items very carefully to avoid damage in shipment, but it does happen from time-to-time. If any of your items were received damaged, please contact us within 3 business days with photos of damaged product so that we may work together on a solution In the rare event that an item arrives to you incorrect i.e. wrong size, misspelled etc. please contact us immediately and we'll do everything to make it right.

We understand that sometimes circumstances change, but unfortunately you cannot change shipping address once an order has been placed.

Yes, we offer expedited shipping options for most regions. During the checkout process, you will be able to choose from various shipping methods with accelerated delivery times. Please note that additional charges may apply for expedited shipping.

Don't worry! Occasionally, an order may need a little extra verification before we can ship it. If your order requires verification, Simply Beads may contact you using the email address or phone number provided at checkout to confirm that you placed the order or to verify certain order details. This is simply an extra security step to help protect you from unauthorized purchases and keep shopping with Simply Beads safe and secure. Once your order is successfully verified, we'll get back to doing what we love—packing up your beads and getting them on their way to you!